We are an enthusiastic group of professionals with deep criminal justice and victim advocacy experience, dedicated to delivering technology solutions that increase efficiency, help people, and make the jobs of those we serve easier to do.
We exist to empower victim advocates, criminal justice, and restorative justice professionals to more effectively and efficiently help others through our empathetic approach, knowledgeable staff, and reliable technology. We have spent many years in the trenches, just like you. We have first-hand experience in the challenges you face every day.
Our Values
Three commitments shape every release, every support call, and every report we build for the agencies we serve.
Our founder was a full-time victim advocate for over 11 years, our Director of Customer Relations was a victim advocate for 8 years, and we’ve done the manual paperwork. That’s why we created our solution in the first place.
Our community of advocates spans the country, and we’re growing rapidly.
Our software is cloud-based and constantly updated to better serve your needs, at no additional cost.
Our Story
From a single pilot project in a District Attorney’s office to software used across the country. Here’s how we got here.
About Our Founder
Randy Feuilly founded The Advocate Advantage in 2014.
Randy started a pilot project with all the stakeholders in the District Attorney’s office, which led to the development of case management and grant reporting custom software that reduced the workload by over 70%. This application soon became the commercially viable VSTracking software.
In the following year, Randy deployed the software to the cloud. Today, VSTracking is trusted by victim advocates across the country.
My overall experience with VSTracking has been phenomenal. The software was truly designed with advocates in mind. The entire team is both reachable and teachable. What I love most is how portable and easy-to-use it is — I can document and report from anywhere, at any time.
I really like the reporting features. It mirrors the VOCA grant which makes it easy to get accurate statistics on victims. I appreciate that someone gets back to you promptly when there are technical difficulties.
I do not know how I managed before this software. It has turned multiple steps of documentation into one very easy step. The support I’ve received has made my work so much more efficient.
The reports are great. So much easier to provide data for grant reporting. The victimization category already has essential data pre-entered for our VOCA grant, and you can add your own criteria. Their willingness to make changes when needs arise is rare.
The amount of time we had to allocate towards reporting has been greatly reduced, and our data is much more accurate than what we were doing. It would be very hard for our office to function without this product.
It’s been a new dimension in software for our agency. Very user-friendly features that strategically free up quite a bit of my time, especially with VOCA compliance and reporting.
The Advocate Advantage’s Victim Tracking Software has been a game changer. It provides advocates with everything needed to accurately document client information and track all services in one comprehensive system. VOCA reporting has never been easier or more efficient. I value the software’s customizable services and reporting, as well as its responsive, reliable customer support. I would highly recommend this software to organizations seeking a comprehensive and reliable solution for victim services case management and tracking.
Our agencies have been with VS Tracking since 2019 and have been extremely satisfied with the program and services they offer. There are so many options for running reports specific to your needs, consistent grant reporting options, and outstanding customer service. Before we used VST, grant reporting was very frustrating, but this program makes it very easy! We highly recommend VS Tracking for all your victim advocate documentation and reporting.
VST has become an invaluable tool for our agency. The combination of a user-friendly system and a team that truly understands victim services has improved our ability to document services, meet grant reporting requirements, and, most importantly, spend more time supporting survivors.
Our experience with VS Tracking has been outstanding. The software is intuitive, reliable, and truly designed with victim advocates in mind. It has streamlined our case management, simplified documentation, and reporting, and allows us to securely access information from anywhere. The reporting features make grant reporting quick and accurate, and the responsive support team is always available when needed. VS Tracking has become an essential tool that helps us spend less time on paperwork and more time supporting survivors.
Contact us today to learn how we can help you drastically reduce your workload, so you and your staff can get home earlier and restore some semblance of work/life balance. You work hard to make the world a better place. Let us help you work at an easier pace.
